Contact Us
Contact National Home Warranty
for the right source of information.
For General Information:
Prairies
Toll Free: 1-800-472-9784
Edmonton: 780-425-2981
Fax: 780-426-2723
British Columbia
Toll Free: 1-888-243-8807
Langley: 604-455-9155
Fax: 604-455-9156
Technical Services
Prairies Toll Free: 1-877-575-9155
British Columbia Toll Free: 1-877-575-9155 or 604-669-6430
Email: techservices@nhwg.ca
By Mail – NEW ADDRESS!
National Home Warranty Services
206-20434 64th Avenue
Langley, British Columbia V2Y 1N4
By Email
Email us at hello@nhwg.ca or use the form below.
If you are a Homeowner, or represent a Strata or Condominium Corporation
Contact National Home Warranty if you would like to:
- confirm your home’s enrollment
- request a warranty replacement document
Inquire about or make a claim by emailing Aviva at hwclaimscanada@aviva.com.
If you are a New Builder
Contact an Account Developer if you are interested in becoming a member of our program.
If you are a new builder, email us at allsales@nhwg.ca.
If you are an Existing Builder Member
Contact our office if you would like to:
- request marketing material
- enroll a new unit or project
- request a Certificate of Possession
- request renewal information
- request Support with a claim, or
- cancel an enrollment
If you are an existing builder member and require a technical services representative, contact Technical Services at techservices@nhwg.ca.
For all other needs, email us at hello@nhwg.ca.
If you are acting on behalf of a client
Contact us if you need to:
- verify if a unit is enrolled in our warranty program
- confirm a policy effective date
- arrange for completed walkthrough paperwork, or
- obtain a replacement warranty policy
If you need to speak to us on behalf of a client, email us at hello@nhwg.ca.